top of page
logo

Ryan Haney:

Former product operations professional with tremendous employee coordination and customer service experience seeking to use my previous experience to inspire my work in the copywriting field. 

Work Experience

Product Operations Specialist
Ciocca Dealerships

2022 – 2025

  • Coordinate and lead multiple teams to provide excellent customer service and meet departmental goals. Communicate departmental needs to staff and maintain accurate inventory records. Hire and train employees, overseeing a team of approximately 25 individuals.
Customer Experience Manager
Advance Auto Parts

2013 – 2022

  • Managed overall store operations, including customer service, sales, and inventory management. Provided exceptional customer service and assisted customers in identifying their automotive part needs. Effectively communicated technical information to diverse customers.
Key Holder
CVS Health

2007 – 2016

  • Prioritized tasks and managed time efficiently, ensuring smooth store operations. Demonstrated proficiency in cash handling procedures and maintained accurate records. Provided excellent customer service and assistance, resulting in top balloon sales in 2013.
Millersville University
Graduate

2022-2026

  • Earned a Bachelor of Fine Arts degree. Developed foundational skills in creative disciplines and academic research. Engaged in various projects requiring attention to detail, collaborative efforts, and artistic conceptualization within Millersville University.

Skills & Expertise

Tech
  • Cybersecurity, Linux, SQL, Python, SIEM, Network Security, Firewall Management, Risk Analysis
Physical
  • Inventory Control, Supply Chain Management, Operations Management, Logistics, Loss Prevention
Social
  • Customer Service, Recruiting, Sales Management, Training, Payroll, Conflict Resolution
bottom of page